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Frequently Asked Questions
How do I reset my password?
You can reset your password by clicking on the "Forgot password?" link on the login page. We'll send a password reset link to your registered email address.
How long do I have access to a certification after purchase?
Once you purchase a certification, you have 3 months access to all the practice materials and mock exams. You can take the exams as many times as you need. In the unfortunate event of failing the exam, you can send us an email to restore your access for another 3 months.
Do you offer refunds?
Yes, we offer a 7-day money-back guarantee for all certification purchases. If you're not satisfied with our materials, please contact our support team to process your refund.
How often are the practice questions updated?
We regularly update our question bank to ensure it reflects the latest exam patterns and topics. All updates are automatically available to existing users at no additional cost.