Frequently Asked Questions
Find answers to the most common questions about our platform. If you can't find what you're looking for, please contact us.
What is It'sStudyTime?
It'sStudyTime is a comprehensive platform designed to help professionals prepare for certification exams through practice questions, simulated exams, and personalized learning paths.
How do I get started?
Simply create an account, browse our certification catalog, and choose the certification you're preparing for. You can start with practice questions or take a simulated exam right away.
What certifications do you support?
We currently support a wide range of IT, project management, and professional certifications including AWS, Google Cloud, Azure, Scrum and many more. Check our certifications page for the complete list.
How are the practice exams created?
Our practice exams are created by subject matter experts with extensive experience in the certification field. Questions are regularly updated to match the latest exam patterns and topics.
Do you offer free trials?
Yes, we offer a limited free trial for each certification with access to a sample of practice questions. This allows you to experience our platform before committing to a purchase.
How do I track my progress?
Your dashboard provides comprehensive analytics including performance metrics, progress tracking, weak areas identification, and personalized recommendations to improve your scores.
Can I access the platform on mobile devices?
Yes, our platform is fully responsive and works on desktops, tablets, and mobile phones, allowing you to study whenever and wherever is convenient for you.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers. All payments are processed securely through our payment partners.
Do you offer refunds?
Yes, we have a 7-day satisfaction guarantee. If you're not satisfied with our service, please contact our customer support team for a refund.
How do I contact customer support?
You can reach our customer support team through the contact form on our website or by emailing support@itsStudyTime.com. We aim to respond to all inquiries within 24 hours.
Still have questions?
Our support team is here to help. Reach out to us and we'll get back to you as soon as possible.
Contact Support